At 2gbat, we understand that your personal information is valuable and sensitive. This Privacy Policy explains in plain terms exactly what data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you hold over your own information. We believe you deserve full transparency — not fine print.
Our Commitments
Six core principles that guide every data decision we make at 2gbat — from account creation to your last withdrawal.
We only collect data that is genuinely necessary for operating your 2gbat account, processing PKR transactions, and meeting our licensing obligations. We do not collect information for the sake of it.
All personal data stored by 2gbat is encrypted at rest using industry-standard AES-256 encryption. Data in transit between your device and our servers is protected by TLS 1.3 at all times.
2gbat will never sell, rent, or trade your personal information to third-party marketers or data brokers. Your data stays within the 2gbat ecosystem and its verified service partners only.
You have the right to access, correct, and request deletion of your personal data at any time. 2gbat makes exercising these rights straightforward — no complex procedures or unreasonable delays.
Every category of data we collect is listed in this policy along with its purpose and legal basis. There are no hidden data flows. What you read here is exactly what we do — no more, no less.
We do not keep your data longer than necessary. Retention periods are tied to legal obligations and operational need. When data is no longer required, it is securely deleted or anonymised.
1.1 Data Controller. 2gbat ("the Company", "we", "us", "our") is the data controller responsible for the personal information collected through the 2gbat platform, accessible at https://2gbat.app. As data controller, 2gbat determines the purposes and means by which your personal data is processed.
1.2 Platform Scope. This Privacy Policy applies to all users of the 2gbat website and any associated mobile-optimised interfaces, regardless of the device used to access the platform. It governs the collection and processing of personal data in connection with account registration, gameplay, financial transactions, customer support interactions, and general browsing activity on the 2gbat platform.
1.3 How to Reach Us. If you have questions, concerns, or requests relating to your personal data, our dedicated privacy team is available through the 2gbat live chat feature 24/7, or by email at the address provided in Section 13 of this policy. We are committed to responding to all privacy-related enquiries promptly and professionally.
2.1 Registration Data. When you create a 2gbat account, we collect the information you provide directly during the registration process. This includes your full name, date of birth, residential address (including city — for example, Karachi, Lahore, Islamabad, or Faisalabad), email address, and mobile phone number.
2.2 Identity Verification (KYC) Data. In compliance with our international licensing obligations, we may request documentary proof of identity and address from players. This includes copies of government-issued identification documents such as your CNIC (Computerised National Identity Card), utility bills, or other official documents confirming your identity and place of residence.
2.3 Financial Data. We collect data relating to your financial transactions on the 2gbat platform, including deposit amounts, withdrawal requests, transaction histories, and payment method identifiers (such as JazzCash wallet numbers and EasyPaisa account references). We do not store full bank account credentials or card numbers on our servers.
2.4 Gaming Activity Data. We record your gaming and betting activity on the platform, including game sessions played, wagers placed, game results, bonus claims, and session durations. This data is used for account management, responsible gaming monitoring, and fraud prevention purposes.
2.5 Technical & Device Data. We automatically collect certain technical information when you access the 2gbat platform, including:
2.6 Communications Data. When you contact 2gbat support via live chat, email, or any other channel, we retain records of those communications including the content of your messages, timestamps, and the outcome or resolution of any query or complaint.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Full name, CNIC, date of birth | Provided by player at registration / KYC |
| Contact | Email, mobile number, address | Provided by player at registration |
| Financial | EasyPaisa / JazzCash references, transaction amounts | Generated during deposits & withdrawals |
| Gaming Activity | Bets placed, game sessions, PSL cricket wagers | Automatically recorded during gameplay |
| Technical | IP address, device type, browser | Automatically collected on access |
| Communications | Support chat logs, complaint records | Recorded during support interactions |
3.1 Account Management. Your registration and identity data is used to create, maintain, and secure your 2gbat player account. This includes verifying your identity at registration, processing login requests, managing account settings, and communicating with you about your account status.
3.2 Payment Processing. Financial data is used exclusively to process your PKR deposits via EasyPaisa, JazzCash, HBL, UBL, Meezan Bank, Raast, 1LINK, and cash deposit channels, and to fulfil your withdrawal requests. Payment data is shared with relevant payment processors only to the extent necessary to complete the transaction.
3.3 Fraud Prevention & Security. Technical and gaming activity data is analysed by our fraud prevention systems to detect unauthorised account access, bonus abuse, money laundering patterns, and other security threats. This is a core function that protects both 2gbat and its genuine players.
3.4 Responsible Gaming. Gaming activity data — including session lengths, deposit frequency, and wagering patterns — is monitored by our responsible gaming systems to identify players who may be showing signs of problem gambling. Where such indicators are detected, we may reach out to offer support tools such as deposit limits or cooling-off periods.
3.5 Legal Compliance. We process certain categories of data to meet our obligations under our international gaming licence, including KYC requirements, anti-money-laundering (AML) controls, and record-keeping mandates. This processing is non-negotiable as a condition of operating a licensed gaming platform.
3.6 Platform Improvement. Aggregated and anonymised technical data is used internally to monitor platform performance, identify technical issues, and improve the overall user experience. This data cannot be traced back to any individual player.
3.7 Marketing Communications. With your prior consent, we may send you promotional communications about 2gbat bonuses, new game launches, PSL cricket betting specials, and other offers relevant to Pakistani players. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting our support team.
Every instance of personal data processing carried out by 2gbat is grounded in one of the following recognised legal bases. We do not process your data without a valid legal justification:
5.1 Principle of Limited Sharing. 2gbat does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. Any sharing of your data with external parties is strictly limited to what is necessary for the delivery of our services and fulfilment of legal obligations.
5.2 Service Providers. We work with a limited number of carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:
5.3 Legal Disclosure. 2gbat may disclose your personal data to law enforcement agencies, financial intelligence units, regulators, or courts where required to do so by applicable law, regulatory order, or in connection with investigations into money laundering, fraud, or other criminal activity. Such disclosures will generally be made without prior notice to the account holder where the law requires it.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 2gbat's business, your personal data may be transferred as part of that transaction. We will provide notice of any such transfer and ensure that the acquiring party is bound by appropriate data protection obligations.
6.1 Payment Data Handling. Given the central role of EasyPaisa and JazzCash in the 2gbat deposit and withdrawal experience for Pakistani players, we want to be especially clear about how payment data is handled. When you initiate a transaction via EasyPaisa or JazzCash, your wallet identifier and transaction reference are shared with the respective payment provider solely to process that specific transaction.
6.2 No Stored Wallet Credentials. 2gbat does not store your full EasyPaisa or JazzCash account credentials, PINs, or passwords. Payment authentication takes place directly on the payment provider's own secure interface. 2gbat only receives a transaction confirmation token and reference number once the payment has been successfully completed.
6.3 Transaction Records. For regulatory and dispute-resolution purposes, 2gbat retains records of all completed transactions including timestamps, amounts in PKR, and anonymised payment references. These records are retained for a minimum of 5 years as required by our licensing obligations.
6.4 Instant Transfer Security. Our EasyPaisa and JazzCash integrations are built to the security standards specified by those platforms. All communication between 2gbat's systems and payment provider APIs uses encrypted channels. We conduct regular security reviews of our payment integrations to ensure ongoing compliance.
7.1 What Are Cookies. Cookies are small text files stored on your device by your web browser when you visit the 2gbat platform. They allow us to remember your preferences, keep you logged in securely, and understand how you use our platform so we can improve it.
7.2 Types of Cookies We Use. 2gbat uses the following categories of cookies:
7.3 Managing Cookies. You may control cookie behaviour through your browser settings. Disabling strictly necessary cookies will prevent you from logging in and using the 2gbat platform. Disabling functional or analytics cookies will not prevent basic platform use but may reduce the quality of your experience.
7.4 No Third-Party Advertising Trackers. 2gbat does not embed third-party advertising pixels, social media tracking scripts, or cross-site tracking technologies on our platform. We do not participate in advertising networks that track your behaviour across external websites.
8.1 Retention Principles. 2gbat retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our licensing obligations and applicable law. We do not retain data indefinitely or speculatively.
8.2 Active Account Data. While your 2gbat account remains active, we retain all data associated with that account in order to provide you with uninterrupted service, process transactions, and comply with our regulatory obligations.
8.3 Post-Closure Retention. Following the closure of a 2gbat account — whether at the player's request or due to a policy breach — we retain account records, transaction histories, KYC documentation, and communications for a minimum period of 5 years. This retention is mandated by our gaming licence and AML compliance obligations.
8.4 Marketing Data. If you have consented to receive marketing communications from 2gbat, your contact details and communication preferences will be retained until you withdraw your consent. Following consent withdrawal, your details will be removed from active marketing lists within 30 days.
8.5 Secure Deletion. When personal data reaches the end of its applicable retention period, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. We do not archive redundant personal data in backup systems indefinitely.
As a 2gbat player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or the email address listed in Section 13. We will respond to all valid rights requests within 30 days:
10.1 Technical Safeguards. 2gbat implements a comprehensive suite of technical security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
10.2 Organisational Safeguards. Access to player personal data within 2gbat is restricted on a strict need-to-know basis. Staff who handle personal data receive regular data protection training. All data processors engaged by 2gbat are contractually required to maintain security standards equivalent to our own.
10.3 Breach Response. In the unlikely event of a personal data breach that poses a risk to players, 2gbat will notify affected players without undue delay and take immediate steps to contain the breach, assess its scope, and mitigate harm. We will report significant breaches to the relevant supervisory authority in accordance with our licensing obligations.
10.4 Your Role in Security. Account security is a shared responsibility. We strongly encourage all 2gbat players to use a unique, strong password for their account, enable two-factor authentication where available, and never share their login credentials with any other person. If you suspect your account has been compromised, contact 2gbat support immediately.
11.1 Age Restriction. The 2gbat platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory part of our registration and KYC process, and we reserve the right to request documentary proof of age at any stage of the account lifecycle.
11.2 Underage Registration. If 2gbat discovers that personal data belonging to a person under 21 has been collected — whether through misrepresentation during registration or any other means — we will immediately suspend the relevant account, delete all associated personal data, and void any transactions conducted through that account.
11.3 Parental Controls. We encourage parents and guardians to be aware of their children's online activity and to use parental control software to restrict access to gambling websites. If you believe a minor may have registered on the 2gbat platform using false information, please contact our support team immediately so we can investigate and take appropriate action.
12.1 Right to Update. 2gbat reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, evolving legal requirements, or updates to our platform and services. The effective date at the top of this page will be updated whenever a material change is made.
12.2 How We Notify You. When we make material changes to this Privacy Policy — changes that meaningfully affect how we collect or use your personal data — we will notify registered players via a platform notification displayed upon login, or by email to the address registered on your account. We will provide reasonable notice before changes take effect.
12.3 Continued Use. Your continued use of the 2gbat platform following notification of a Privacy Policy amendment constitutes your acceptance of the updated policy. If you do not agree with the changes, you should cease using the platform and may contact us to request account closure and data handling in accordance with your rights under Section 9.
12.4 Policy Archive. Previous versions of this Privacy Policy are available on request by contacting our support team. This allows you to review what the policy stated at any particular point in time should a historical question arise.
13.1 Privacy Enquiries. For any questions, concerns, or requests relating to this Privacy Policy or the personal data 2gbat holds about you, please contact our privacy team through any of the following channels:
Our support team is available 24 hours a day, 7 days a week via the live chat feature on the 2gbat platform. For written privacy requests, we aim to acknowledge your message within 48 hours and provide a substantive response within 30 days.
13.2 Formal Complaints. If you are not satisfied with how 2gbat has handled your personal data or responded to a privacy request, you have the right to lodge a formal complaint. Please mark your communication clearly as a "Formal Privacy Complaint" and direct it to the same email address above. Our compliance team will review all formal complaints independently of the front-line support function.
13.3 Regulatory Escalation. If you remain dissatisfied following our internal complaints process, you may escalate your complaint to the relevant supervisory authority in the jurisdiction in which 2gbat holds its international gaming licence. Details of the applicable supervisory authority are available on request.
13.4 Related Policies. This Privacy Policy should be read alongside our other key policies, which are available on the 2gbat platform:
Ready to Play Responsibly?
Now that you know exactly how we protect your privacy, explore Pakistan's most trusted online casino platform — cricket betting, live slots, keno, and instant PKR payouts via EasyPaisa and JazzCash.